Shipping and returns

BinaryTech DZ delivers only in Algeria via Yalidine, according to the services available for the selected wilaya and commune.

Orders are shipped from our warehouse to the different wilayas of the country. Depending on the area, delivery may be offered to a home address or relay point.

Once the order is shipped, a Yalidine tracking number may be sent by email or SMS.

The customer can track the parcel directly on the Yalidine website or through the information provided by our team.

Order processing generally takes 1 to 2 working days after validation.

Estimated delivery is generally 1 to 5 working days depending on the wilaya, commune accessibility, and carrier constraints.

Times may vary due to weather conditions, carrier delays, high demand, non-working days, or customer information requiring confirmation.

Delivery fees depend on the wilaya, commune, parcel weight, and proposed delivery method.

Fees are displayed during checkout so the customer can review them before confirming the order.

After order validation, the customer must check their name, phone number, and delivery address.

Any mistake or incomplete information may cause delay, failed delivery, or parcel return. BinaryTech DZ is not responsible when an incorrect address or unreachable number is provided by the customer.

An order may show different statuses: pending, processing, shipped, delivered, or cancelled.

These statuses help track the operational stage of the order, from registration to reception or cancellation.

Upon reception, the customer must check the parcel before confirming receipt with the carrier.

Any visible issue should be reported quickly with the order number, photos if necessary, and a clear description of the problem.

Defective products may be exchanged within 7 days after reception, after the product is checked by our team.

Return fees are the customer’s responsibility unless otherwise approved by support. An exchange is proposed when the defect is confirmed.

Refunds remain exceptional and apply only to cases validated by BinaryTech DZ.

A parcel may be returned when the phone number is incorrect or unreachable, when the customer is absent several times, or when the address is incomplete.

In this case, reshipping fees are the customer’s responsibility. For assistance, contact support@binarytech-dz.com or 0551 229 593.